FAQ's

HalalReservation is a booking platform for halal hotels. Our own hotels are 100% halal – no alcohol is served anywhere in the property. For every hotel we show its halal features such as halal food, prayer facilities and private leisure areas.

Hotels provide their halal information to us and we show it on the hotel page. “100% Halal” is only used for properties where no alcohol is served. For hotels from our booking partner, the information comes from the hotel via the partner – please confirm specific requirements directly with the hotel.

“100% Halal”: no alcohol is served anywhere in the property – this applies to every hotel in our own portfolio. “Partner hotel”: a hotel from our booking partner; the halal information comes from the hotel.

Yes. You can search by destination and filter by star rating and price; every hotel page shows its halal features and amenities in detail.

Every hotel in our own portfolio is 100% halal: no alcohol is served at all, and we do not list hotels that serve alcohol. Partner hotels are labelled as such; their halal information comes from the hotel – please check it on the hotel page.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are securely processed through Stripe.

Direct bookings can usually be cancelled free of charge in “My bookings” until the day before arrival – the exact deadline is shown before you pay. Partner rates follow the cancellation policy shown at checkout. Refunds go back to your original payment method.

Absolutely. We use Stripe for payment processing, which provides bank-level encryption and security. We never store your card details on our servers.

Payment is processed at the time of booking to secure your reservation. Some hotels may also have additional fees payable at check-in.

Currently, payment is required at the time of booking to guarantee your reservation. Some hotels may have additional local taxes or fees payable directly at the property.

You can reach us via the contact page or by e-mail. Please include your booking reference so we can help you quickly.

Yes, you can modify your booking by contacting our support team. Modifications are subject to availability and the hotel's policies.

Yes, we offer dedicated support for group bookings and special events. Please contact our team with your requirements and we'll arrange personalized assistance.